Yoshiro Makita
Seasoned management consultant with 20+ years of experience solving complex problems in insurance and financial services sectors across Japan, Australia and SE Asia.
Education
Past Experience
Yoshiro is a Partner and a member of our global Financial Services (FS) Practice. Based in Sydney (Australia), he works closely with our teams in Japan/SEA, covering insurance-related projects across the Asia Pacific region, including Japan and Australia.
Yoshiro has more than 20 years of experience leading management consulting engagements for insurers and other financial services (FS) institutions across Japan, Australia, the US and Southeast Asia. He has advised and assisted insurers and other FS clients with a variety of management agendas, from business growth with new products and services, insurtech investments, digitalization, and M&A through to customer experience, operational efficiency, integration and separation, and transformation design.
At Arthur D. Little, Yoshiro focuses on insurance and FS strategy/transformation, as well as FS convergence, helping to create new values in the crossover between FS and non-FS sectors.
Prior to joining Arthur D. Little, Yoshiro led insurance management consulting practices for global management consulting firms in Japan and Australia. In his earlier career, he was involved in the launch of a technology start-up as a core member in Silicon Valley, where he gained first-hand experience of start-up businesses.
How to share customer data in bancassurance
Understanding key customer-centricity trends in insurance
Rethinking the impact of CASE on insurance
Yoshiro is a Partner and a member of our global Financial Services (FS) Practice. Based in Sydney (Australia), he works closely with our teams in Japan/SEA, covering insurance-related projects across the Asia Pacific region, including Japan and Australia.
Yoshiro has more than 20 years of experience leading management consulting engagements for insurers and other financial services (FS) institutions across Japan, Australia, the US and Southeast Asia. He has advised and assisted insurers and other FS clients with a variety of management agendas, from business growth with new products and services, insurtech investments, digitalization, and M&A through to customer experience, operational efficiency, integration and separation, and transformation design.
At Arthur D. Little, Yoshiro focuses on insurance and FS strategy/transformation, as well as FS convergence, helping to create new values in the crossover between FS and non-FS sectors.
Prior to joining Arthur D. Little, Yoshiro led insurance management consulting practices for global management consulting firms in Japan and Australia. In his earlier career, he was involved in the launch of a technology start-up as a core member in Silicon Valley, where he gained first-hand experience of start-up businesses.
How to share customer data in bancassurance
Understanding key customer-centricity trends in insurance
Rethinking the impact of CASE on insurance
More About Yoshiro
- UCLABA in Economics
- PwCFS Consulting/Partner
- KPMGManagement Consulting/Partner