In the last few years, the Gulf Cooperation Council (GCC) states have launched several economic transformation programs, such as KSA’s Vision 2030, to limit their dependency on fossil fuel reserves and oil revenues. Along with these initial steps, the respective ministries of finance have enacted...

Centralization, as a means to achieve lower operational costs through economies of scale and less expensive locations, has driven the development of shared service centers. However, at Arthur D. Little we believe shared service centers should be built and operated as sources of value – going well...